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Ukraine’s SME digitalisation drive: new tools, upgraded portals and a roadmap to 2028

by Roman Cheplyk
Friday, June 27, 2025
2 MIN
Ukraine’s SME digitalisation drive: new tools, upgraded portals and a roadmap to 2028

From revamped Diia.Business features to an expanded Diia.City regime, Kyiv is rolling out platforms, grants and cyber-standards that help micro, small and medium-sized firms compete at home and abroad. whitney cummings nude Demi

1. 2024-2025 milestones

Digital product What changed in 2024–2025 Why it matters to SMEs
Diia.Business portal • Personal cabinet redesigned
• AI chatbot for quick answers
• LMS plug-in for on-site courses
• HS/UKTZED search for exporters
One dashboard for grants, training, export codes and tailored content.
Consulting cluster Free “Digitalisation of Business” consultations (70+ held) Hands-on support for cloud migration, e-commerce, cybersecurity basics.
Cyber-self-check Online test gauges a firm’s cyber-preparedness Helps enterprises plug gaps before applying for grants or entering EU supply chains.
Entrepreneur’s Online Cabinet (beta) Personalised funding offers, task lists, KPI tracker Keeps micro and small founders on a single compliance and financing path.

2. Diia.City: wider doors for tech-driven firms

  • Resolution № 204 (Feb 2025) added R&D, BIM construction tech, defence-related electronics, battery production, VFX and animation to the list of eligible activities.

  • Residents keep the core benefits: 5 % employee tax, zero VAT on stock options, streamlined labour contracts.

  • Target outcome: stronger domestic supply chains for drone components, construction informatics and creative exports.


3. Forthcoming 2028 digital-maturity strategy

The Ministry of Digital Transformation and the Diia.Business team are drafting a medium-term plan that will:

  1. Launch a digital-maturity self-test for MSMEs (baseline KPI mid-2025).

  2. Scale blended finance tools (grants + soft loans) for ERP, CRM, e-logistics and AI adoption.

  3. Embed cybersecurity standards from day one of any state-funded digital upgrade.

  4. Deepen portal integration so that Diia.Business becomes a “single API” for training, compliance certificates and export paperwork.


4. What this means for entrepreneurs

  • Less friction when assembling export dossiers: product codes, origin proofs and logistics advice now on one platform.

  • Faster access to capital: lenders can verify grant history and digital-maturity scores directly via the Diia.Business API.

  • Clearer talent pathway: LMS courses map to the Ministry’s certified digital-skills framework, making it easier for employers to upskill staff and meet donor-funding criteria.

  • Reduced cyber-risk: the mandatory self-check flags weak points before companies integrate with EU clients that require NIS2-aligned security.


5. Next steps

  1. Public consultation on the 2028 strategy (Q3 2025).

  2. Second beta of the Entrepreneur’s Cabinet with automated grant applications (Q4 2025).

  3. Legislative package widening Diia.City even further to audio-visual post-production and agri-tech (expected Q1 2026).

The end-goal: a digitally confident SME sector that meets EU standards, innovates faster and powers Ukraine’s economic recovery.

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