"The Medical guarantee program for 2021 provides for early diagnosis of cancer and treatment of oncological diseases — chemotherapeutic and radiological. A new package of treatment and support for patients with hematological and oncohematological diseases has been introduced," explained Dmytro Chernysh, director of the Department for the development of e-health at the National health service of Ukraine.
The chat provides information about government agencies where you can get free medical services, medications, as well as the amount of these drugs. The functionality is extremely simple: from the list of services you need to select the one you need, select it, get a complete package of information, and map where and to whom to contact.
"Many patients do not know which services in the oncology center are free of charge, and therefore there are stereotypes that oncology treatment is very expensive. Therefore, most of them refuse it. This chatbot will help people figure out what services they can get for free, and will help them start treatment," said co-founder of Athena. Women against cancer Viktoria Romanyuk.
Breast cancer is a very aggressive disease that kills millions of women every year. In 2020, more than 10 million Ukrainian women died of this form of cancer, and another 19 million were diagnosed for the first time. That is why it is so important to win the first battle — the information battle.
"For the high-quality implementation of the chatbot, we analyzed a large array of data: registers of healthcare institutions, contracts between the NHSU and cancer hospitals, and the like. However, our main goal is to convey to patients diagnosed with cancer that there is no need to give up because there are real and affordable options for oncology treatment," commented Natalia Huran, head of the medical service Medicines Control.
The USAID / UK aid project Transparency and Accountability in Public Administration and Services / TAPAS, Athena. Women Against Cancer, Medicines Control, the Ministry of health, and the Ministry of digital transformation of Ukraine took part in the development of the info-bot.